Expand your management of Security Systems

Canopy monitors and manages to ensure comprehensive coverage and minimal downtime.

• Centralized Visibility / Dashboard
• Intelligent Alerting
• Automated Self Healing

Keep critical security functions running smoothly with Canopy
When security and surveillance systems aren't working, properties are vulnerable. Canopy empowers your team to troubleshoot an issue without making a site visit.If an issue requires a physical touch, Canopy can tell you exactly which aspect is broken so you can increase the odds of a first-time visit resolution.
Security System Ecosystems we support
Canopy can support various configurations of unique security systems. We provide granular visibility and control over all the key elements that compose your solution to ensure security operations run smoothly.
Core Features
Canopy provides a single tool to see / manage security operations vs. silos by hardware type of OEM.
Real-Time Monitoring
Canopy can enable real-time monitoring of security and surveillance systems, such as cameras, motion sensors and access control systems.
Agnostic at the Endpoint
Security and surveillance operators often have different hardware and technology across properties. Luckily, our software is device agnostic so we can connect to any existing network of devices you need to manage.
Alerts and Notifications
Detect video performance issues before your end-customer notices. Canopy can be configured to send email and text notification alerts when an issue arises.
Automate Tasks
Our RMM software, Canopy, can monitor your system and then perform actions programmatically when necessary. Automate the restarting of devices or updating software quickly and securely.
Personalized Dashboards
Enhanced cloud-based reporting and analytics, provide real-time and on-demand data. Monitor statuses, view metrics and track the performance of any connected devices in your network.
Improved Remote Resolve
Reduce the need for onsite visits with Canopy's remote issue resolution.
Stand-Out Features
Centralized Visibility
Canopy provides a single pane of glass to monitor all deployed hardware, including Cameras and other systems (VMS, server, switch) in addition to peripheral components, achieving a single source of truth for all device monitoring/management and related data.
Intelligent Alerting
Canopy utilizes automated alerting and notifications to ensure service teams and external partners are always up-to-date regarding any downtime issues or offline devices, enabling support teams to understand the root cause analysis of downtime, be aware of issues before end customers, and troubleshoot issues to minimize mean-time-to-resolution.
Automated Self-Healing
Canopy automates the process of resolving uptime impacting issues or device configuration management across devices, enabling customers to avoid spending hours troubleshooting, prevent sending a technician onsite, and remove thousands of alerts or calls that are avoidable.