1.

Centralized Visibility

Canopy provides a single pane of glass to monitor all deployed hardware, including Cameras and other systems (VMS, server, switch) in addition to peripheral components, achieving a single source of truth for all device monitoring/management and related data.

2.

Intelligent Alerting

Canopy utilizes automated alerting and notifications to ensure service teams and external partners are always up-to-date regarding any downtime issues or offline devices, enabling support teams to understand the root cause analysis of downtime, be aware of issues before end customers, and troubleshoot issues to minimize mean-time-to-resolution.

3.

Automated Self-Healing

Canopy automates the process of resolving uptime impacting issues or device configuration management across devices, enabling customers to avoid spending hours troubleshooting, prevent sending a technician onsite, and remove thousands of alerts or calls that are avoidable.