A single source of truth to manage your kiosk network
Teams responsible for supporting kiosk deployments need an RMM capable of connecting to and managing all the critical components, not just the PC.Canopy enables easy kiosk management will full visibility and control over all the critical aspects of a kiosk ecosystem to ensure that your unique solution is always up and running.
The Kiosk Device Ecosystem
Canopy monitors and manages key components of a kiosk, including the PC, touchscreens, credit card readers, printers, scanners, cameras, and more.
Canopy ensures continuous availability of kiosk services, remotely resolves issues to minimize downtime, and provides real-time insights for performance optimization.
Real-time monitoring of kiosk peripheral components
Remote reboots of hardware or select software services
Remote access and troubleshooting
Smart alerts based on customizable thresholds
Device onboarding, provisioning, and on-going configuration management
Automated self healing actions
Canopy provides a single pane of glass to monitor all deployed hardware, including Cameras and other systems (VMS, server, switch) in addition to peripheral components, achieving a single source of truth for all device monitoring/management and related data.
Canopy utilizes automated alerting and notifications to ensure service teams and external partners are always up-to-date regarding any downtime issues or offline devices, enabling support teams to understand the root cause analysis of downtime, be aware of issues before end customers, and troubleshoot issues to minimize mean-time-to-resolution.
Canopy automates the process of resolving uptime impacting issues or device configuration management across devices, enabling customers to avoid spending hours troubleshooting, prevent sending a technician onsite, and remove thousands of alerts or calls that are avoidable.
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